If you are not completely satisfied, return the new and unused item in the original box within 30 days, with a copy of the invoice, for a refund/exchange Customer pays for return on all item shipped back to us. There is no refund or Exchange on Special orders. There could be a 20% restocking fee on any returns After 30 days, all sales are final.NO EXCEPTIONS!
. When making a return, please remember a few rules of thumb so your return can be processed as quickly as possible. All returns must be approved by Big bear parts.
At this time, Big Bear Parts ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally we do not ship to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Claims for damage, open or concealed, must be made to the carrier